FAQ | Samora Wellness

Frequently Asked Questions

Find answers to common questions about our products, ordering, delivery, and more. Can't find what you're looking for? Visit our Contact page and we'll be happy to help.

We deliver across Lagos and major cities in Nigeria. Delivery fees vary based on your location and are displayed at checkout before you confirm your order.

Browse our shop, select your products, and add them to your cart. When you are ready, proceed to checkout where you can review your order, enter your delivery details, and pay securely.

We accept card payments, bank transfers, and USSD payments through our secure payment provider, Paystack. All transactions are processed in your selected currency.

Yes. Visit our Track Order page and enter your order number along with the email or phone number used at checkout. You will see your order status and delivery details.

We offer a favourable return policy. If you are not satisfied with your purchase, contact us and we will work with you to resolve the issue. Products must be returned in their original, unopened condition.

You can reach us at support@samorawellness.com, call our phone line, or use the Contact page. Our support team is available to help with any questions you may have.

Yes. We carefully select all our products from trusted suppliers. Please note: our products are not meant for PCOS and Fibroid patients. Always consult a healthcare professional before starting any new supplement.

0 Items

0 Items

Frequently Asked Questions

Reach Out

Resources

Stay in Touch

Frequently Asked Questions

What are your delivery areas?

How do I place an order?

What payment methods do you accept?

Can I track my order?

What is your return policy?

How can I contact customer support?

Are your products safe?

Reach Out

Resources

Stay in Touch